Question 1

What are VoIP phones?

Accepted Answer

VoIP phones are business phones that use your internet connection instead of traditional phone lines. They connect to cloud phone systems and offer features like call forwarding, voicemail, and conference calling.

Question 2

What hardware do I need for a business phone system?

Accepted Answer

You need VoIP phones (desk phones or cordless DECT phones), a broadband internet connection, and optionally headsets. All our phones come pre-configured and ready to use with Switchboard's cloud phone system.

Question 3

Do VoIP phones work with cloud phone systems?

Accepted Answer

Yes, VoIP phones are designed specifically for cloud phone systems. They connect via your internet and work seamlessly with Switchboard's cloud-based business phone system.

Question 4

Which VoIP phone brands does Switchboard support?

Accepted Answer

Switchboard supports Grandstream, Yealink, Polycom, and Cisco VoIP phones. All phones are pre-configured before delivery for immediate use.

Question 5

Can I use Grandstream phones with Switchboard?

Accepted Answer

Yes, Grandstream phones work perfectly with Switchboard. We supply and configure Grandstream IP phones for business use, ready to connect to our cloud phone system.

Question 6

Can I use Yealink phones with Switchboard?

Accepted Answer

Yes, Yealink phones are fully compatible with Switchboard. We offer a range of Yealink VoIP phones with exceptional audio quality and innovative features.

Question 7

Do I need a desk phone to use VoIP?

Accepted Answer

No, you don't need a desk phone. You can use Switchboard's mobile app or desktop softphone instead. However, desk phones provide a professional office experience with better call quality.

Question 8

Can I use a softphone instead of hardware?

Accepted Answer

Yes, Switchboard offers mobile and desktop apps that work as softphones. You can make and receive business calls without physical hardware using just your computer or smartphone.

Question 9

What is the best VoIP phone for a small business?

Accepted Answer

For small businesses, Grandstream and Yealink desk phones offer excellent value with professional features. Cordless DECT phones work well for mobile office environments. Contact us for recommendations based on your needs.

VoIP Hardware Phones

Cordless VoIP Phones (DECT)

Desk VoIP Phones

Ready to Use

Frequently Asked Questions

Explore More Switchboard Services

Business Phone System

Plans & Pricing

SIP Trunks

Business Broadband

UK Business Numbers

All Phone Numbers